Front Desk Executive (Female)

Job Context

We are looking for a smart, customer-oriented, and professional Female Front Desk Executive to be the first point of contact for our visitors, clients, and business partners.

Key Responsibilities

• Welcome clients, visitors, vendors, and guests in a professional and courteous manner.
• Manage the reception desk and maintain a positive first impression of the Company.
• Answer, screen, and transfer incoming telephone calls promptly and professionally.
• Receive and distribute incoming mail, courier packages, and official documents.
• Maintain visitor registers and issue visitor passes where applicable.
• Coordinate meeting room bookings and assist in arranging meetings.
• Inform concerned employees about visitor arrivals.
• Maintain the reception area in a clean, organized, and presentable condition.
• Provide administrative support, including filing, photocopying, scanning, printing, and document handling.
• Assist in preparing letters, reports, and official correspondence.
• Coordinate with HR, Administration, Operations, Finance, and other departments as required.
• Maintain records of office supplies and coordinate replenishment requests.
• Support event arrangements, interviews, and company meetings.
• Handle customer inquiries and direct them to the appropriate department.
• Maintain confidentiality of company information and visitor records.
• Perform any other duties assigned by management.

Employment Status: Full-time

Educational Qualification
• Bachelor’s degree in Business Administration, Management, English, Marketing, Public Relations, or a related discipline.
• Diploma in Hospitality or Office Management will be an added advantage.

Experience Requirements
• 1–3 years of experience as a Front Desk Executive, Receptionist, Customer Service Executive, or Administrative Assistant.

• Experience in a corporate office, bank, multinational company, or service industry will be preferred.

Required Skills
• Excellent communication skills in both Bangla and English.
• Strong customer service and interpersonal skills.
• Professional telephone etiquette.
• Good organizational and time management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Basic knowledge of office administration and document management.
• Ability to multitask and work under pressure

Personal Attributes
• Pleasant personality with a professional appearance.
• Smart, confident, and well-groomed.
• Courteous, polite, and customer-focused.
• Honest, reliable, and responsible.
• Positive attitude and willingness to learn.
• Strong teamwork and problem-solving abilities.

Job Location: Head Office, Dhanmondi, Dhaka-1205

Salary & Benefits
• Attractive salary package (Negotiable based on qualifications and experience).
• Two festival bonuses.
• Annual performance-based salary review.
• Mobile allowance (where applicable).
• Professional training and career development opportunities.
• Leave and other benefits as per company policy.

Company Information
Sentry Security Services Ltd. (SSSL), established in 1995, is one of Bangladesh’s leading integrated security service providers. With over three decades of experience, SSSL provides professional Security Guard Services, Armed Security, Cash-in-Transit (CIT), Facility Management, Executive Protection, Cleaning & Support Services, Background Verification, Trade Marketing, and Security Consultancy to banks, multinational companies, embassies, NGOs, development partners, educational institutions, healthcare facilities, manufacturing industries, and corporate organizations across Bangladesh.