Field Supervisor

Job Responsibilities

1. Personnel Management: Supervise and manage a team of security officers, including recruitment, training, scheduling, and performance evaluation.
2. Patrol and Inspections: Conduct regular patrols of designated areas to ensure security personnel are following protocols, maintaining a visible presence, and providing a safe environment.
3. Incident Response: Respond to and oversee security personnel’s response to security incidents, including emergencies, disturbances, and breaches, ensuring proper procedures are followed.
4. Client Relations: Build and maintain strong client relationships by addressing client concerns, providing updates, and ensuring that the security team meets the client’s expectations.
5. Training: Provide ongoing training to security officers to enhance their skills and ensure their awareness of the latest security procedures.
6. Site Security: Ensure that physical security measures, such as access control, surveillance systems, alarms, and communication devices, are functional and well-maintained.
7. Security Policies: Enforce security policies, procedures, and regulations, ensuring that security personnel adhere to these guidelines.
8. Documentation: Maintain accurate records, including incident reports, security logs, and personnel schedules.
9. Emergency Response Planning: Develop and implement emergency response plans for the territory, ensuring that all security personnel are familiar with and can execute these plans.
10. Risk Assessment: Conduct risk assessments for the areas under your supervision, identifying potential security threats and implementing measures to mitigate these risks.
11. Performance Evaluation: Regularly evaluate the performance of security personnel, provide feedback, and address any issues or shortcomings.
12. Reporting: Prepare and submit reports to higher management on security operations, incidents, and the performance of security officers.

Internal & External Relationship
HRD, Administration, Logistic, Payroll, Accounts, SCM, Customers, Vendor.

Required Critical Soft Competencies
Planning and Organizing, Problem Solving, Conflict Management, Good Co-Ordination Skill, Honesty, Integrity, Sincerity, Proactive Gesture, Business Foresightedness, Aggressive Selling Techniques, Ability to understand customer needs and present solutions, Able to handle multiple tasks efficiently, Strong Communication and Interpersonal skills.

Required Functional/Technical Key Skills
Analytical Ability, Data analysis, Fluently Microsoft Office package MS Word, Excel, and Required verbal and written communication.